Terms and Conditions

Last Updated: 12/3/2025

Welcome to social Muse Studio .
By accessing or using our website SocialMuseStudio.com, or by purchasing services from us, you agree to the following Terms & Conditions. Please read them carefully.


1. Services Provided

Social Muse Studio provides:

Website design and setup

Website hosting

SEO setup

Marketing services (SMS, email, review management, loyalty automation, etc.)

Tiered monthly service plans

Optional add-ons and upgrades

All services are subject to change or improvement at any time.


2. Free Website Policy

We offer a free website build with the requirement of an active monthly hosting subscription.

By accepting the free website build, you agree to:

Maintain an active hosting plan at the agreed monthly rate

Understand that website files remain the property of Social Muse Studio unless a buyout fee is paid (if you offer this option)

If hosting is canceled, we reserve the right to remove or disable the website.


3. Monthly Hosting & Subscriptions

Our plans renew automatically each month unless canceled.

By subscribing, you authorize us to:

Charge your payment method monthly

Continue service until cancellation is requested

If a payment fails, services may be paused until payment is resolved.


4. SMS, Email & Marketing Usage

Plans that include SMS or email marketing include a monthly message allowance.
Excess usage may require additional fees.

Clients must follow all federal and local communication laws, including:

TCPA compliance

Opt-in and opt-out requirements

No sending unsolicited spam messages

Social Muse Studio is not responsible for misuse of the messaging tools provided.


5. Client Responsibilities

Clients agree to:

Provide accurate business information

Supply photos, menu items, branding, or needed content

Approve revisions and updates in a timely manner

Comply with all website and marketing laws in their industry

We are not responsible for delays caused by missing content or slow approvals.


6. Ownership & Intellectual Property

Unless otherwise agreed in writing:

Website design, templates, code, automation workflows, and software remain the property of Social Muse Studio

Clients own their business content: logos, menus, photos, written text

Marketing systems (SMS, CRM, automations) are licensed, not sold

Clients may not copy, resell, or redistribute our templates or systems.


7. Results Disclaimer

We do not guarantee:

Google rankings

Increased revenue

More customers

More reviews

Performance outcomes

Results vary based on industry, competition, and client participation.


8. Revisions & Updates

Starter plans include limited updates each month.
Higher-tier plans include additional or unlimited updates as listed.

Major redesigns or new pages may require an additional fee.


9. Refund Policy

Because we provide digital services, hosting, and marketing systems:

All payments are non-refundable.
Subscriptions may be canceled at any time but are not refunded once charged.


10. Service Suspension or Termination

We may suspend or terminate services if:

Payments are not made

A client engages in abusive or illegal behavior

A client violates communication or marketing laws

There is misuse of our platform or systems

Termination will not relieve the client of outstanding payments.


11. Third-Party Integrations

Our services may integrate with third-party tools such as:

Stripe

Google

Email/SMS providers

CRM software

POS systems (limited compatibility)

We are not responsible for changes, outages, or errors caused by third-party platforms.


12. Limitation of Liability

Social Muse Studio is not liable for:

Loss of revenue

Website downtime

Marketing results

Technical issues or outages

Client errors or misuse

Damages resulting from service interruption

Total liability shall not exceed the amount paid by the client in the past 30 days.


13. Governing Law

These Terms & Conditions are governed by the laws of Illinois, United States.


14. Changes to Terms

We may update these Terms at any time.
Updated versions will be posted on this page with the new “Last Updated” date.


15. Contact Information

For questions, concerns, or cancellation requests, contact us at:
[email protected]